Paperless, Powerful, Progressive: TA Securities’ Smart Digital Shift

| Seamless onboarding, secure document control, and self-service for investors — all under one digital roof.

🏢 Client Background

TA Securities is one of Malaysia’s leading stockbroking firms, delivering equity trading and financial advisory services. Despite its strong market position, the company faced growing operational challenges due to heavy reliance on manual processes, physical paperwork, and limited client self-service capabilities.

🚧 Key Challenges

📄 Paper-Based Document Management

• Offices overloaded with physical client files, leading to clutter and inefficiencies.

• Retrieving specific documents was time-consuming and error-prone.

• No proper audit trail, risking non-compliance with financial regulations.

• Potential for document loss, misfiling, and limited access control.

🧾 Manual Client Onboarding Process

• Brokers required physical meetings with clients for account opening.

• Documents had to be manually signed, mailed, and verified at HQ.

• Errors or missing information led to delays, repeated follow-ups, and frustration.

• The overall process was slow, complex, and lacked transparency.

💰 No Digital Access for Investors

• Clients could not perform basic actions like payments or withdrawals independently.

• All transactions had to go through brokers and HQ, creating delays.

• No real-time tracking or control for investors over their accounts.

🔄 Before vs After 

📈 Results & Impact

✅ Our Solution

We delivered a comprehensive digital ecosystem addressing TA Securities’ operational challenges through integrated systems: 

📄  Digital Onboarding System (DOS)
(Bursa-compliant client onboarding automation)

A Bursa-compliant solution designed to modernize and automate the client onboarding process, reducing reliance on manual paperwork and physical meetings.

• eKYC Integration – Secure, remote identity verification aligned with regulatory standards.

• End-to-End Digital Forms – Clients can complete, sign, and submit all onboarding documents online.

• Automated HQ & Bursa Malaysia Workflow – Real-time data transmission to HQ for verification and direct integration with Bursa Malaysia.

• Status Tracking & Notifications – Brokers and clients receive instant updates throughout the onboarding journey.

• Bursa Compliant Workflow – All onboarding processes meet Bursa Malaysia standards.

👉 Experience the DOS Process: Register Here

🧾 Document Management System (DMS)
(Secure, centralized document control system)

A robust digital archiving and control system designed to centralize, secure, and streamline document workflows, fully supporting compliance and operational efficiency.

• Centralized Document Repository – All client files are digitized, securely stored, and instantly accessible through a unified interface.

• Advanced Search & Retrieval – Locate any document quickly via keyword, client ID, or custom filters.

• Full Audit Trail – Every access, edit, or action is logged for transparency and regulatory compliance.

• Version Control – Documents are maintained with versioning (e.g., v1.0, v1.1), ensuring traceability of all changes and rollback capability.

• Role-Based Folder Permissions – Granular access control where specific folders can be restricted to defined roles (e.g., Admin, Super Admin), ensuring data confidentiality.
• Custom File Type Restrictions – Folder-level file extension control, allowing only specific file types to be uploaded in designated folders.

• Data Security & Redundancy – Encrypted storage combined with automated backups, ensuring both data integrity and disaster recovery.

💰 Client E-Services Platform
(Investor self-service with broker oversight)

An intuitive self-service portal empowering investors to manage their accounts independently, while reducing operational load on brokers.

• Investor Self-Service – Clients can initiate payments, withdrawals, and set-offs without broker intervention.

• Real-Time Processing – Instantaneous execution of client requests with transparent status updates.

• Broker Oversight Tools – Dashboards enabling brokers to monitor activities without manual processing.

• Penetration-Tested Security – Certified by LGMS Malaysia, ensuring high-level protection against cyber threats.

👉 Experience the E-Services Process: Register Here

🔧 Technology Stack

• Backend: Laravel

• Frontend: NextJS (Web Application)

• Infrastructure: AWS EC2 (Scalable Hosting), RDS (Managed PostgreSQL)

• Integrations: Email/SMS gateways for notifications, Digital Signature (TrustGate), eKYC Verification (Experian)

• Security: Pen-Tested (LGMS Malaysia)

✨ Looking for results like these? 💬 Let's talk about how we can help your business thrive.